Returns & Exchanges

At Offduty India, we want you to love your fit; if you are not completely satisfied, we offer a hassle-free 7-day return and exchange policy for all unworn and tagged items. Our goal is to ensure your street-style wardrobe is perfect, providing seamless transitions for any size or style adjustments.

Return Process

• 1.
  Initiate Request

  Visit our Returns Center within 7 days of delivery and enter your Order ID and email address to select the items you wish to return or exchange.

• 2.
  Quality Check Preparation

  Ensure the apparel is in its original condition, unwashed, and with all brand tags intact before securely sealing it in the original packaging.

• 3.
  Reverse Pickup

  Once your request is approved, our courier partner will arrive at your doorstep within 24-48 hours to collect the package at no additional cost.

• 4.
  Refund or Replacement

  After the item passes our warehouse quality inspection, we will process your refund to the original payment method or dispatch your new exchange size immediately.